Privacy Policy

Last Updated: September 30, 2023

Thank you for visiting Cactus Communication, a private speech therapy business in Ottawa. Your privacy is important to us, and we are committed to protecting and respecting it. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Payment information

Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This may include:

  • Log data (e.g., IP address, browser type, referral pages)

  • Usage data (e.g., pages visited, time spent on the website)

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our services

  • Responding to your inquiries and requests

  • Sending important updates and information

  • Processing payments

  • Marketing and promotional activities (with your consent)

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or when required by law.

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are required to keep your information confidential and are not permitted to use it for any purpose other than as described in this Privacy Policy.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website through Squarespace Analytics. This information is aggregated and anonymized and does not personally identify you. We use this data to understand and optimize our website's performance.

Your Choices

You have the right to access, correct, or delete your personal information. You may also withdraw your consent for certain uses of your information. To exercise any of these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes by posting the revised policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Cactus Communication

1-1166 Merivale Road, Ottawa, ON, Canada, K1Z 6B5

613-805-8255

info@cactuscommunication.ca